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TalkMore Multi SIM USA

What is TalkMore Multi SIM USA Mobile service?

TalkMore – Multi Sim USA SIM is a new cellular service from SEVEN TELECOM for international travellers. No matter how often you travel or whether you travel for pleasure or business, TalkMore Multi SIM USA Mobile can save you money on making and receiving calls while abroad, with the convenience of always being reachable on a USA telephone number.

Can TalkMore Multi SIM USA Mobile be used for cellular service inside the USA?

Absolutely! Click here to see the rates for usage inside the USA. If you rarely use your mobile, TalkMore Multi SIM USA Mobile could even save you money compared to your current plan.

Will TalkMore Multi SIM USA Mobile service work in every country?

TalkMore Multi SIM USA Mobile will only work on certain networks in 280 countries. Please read our coverage information for more details.

Why not just use a contract mobile phone?

Not only are contract mobiles more expensive, when counting the monthly fee and per minute fee, but they are also less convenient as you need to plan for them in advance of every trip. With TalkMore Multi SIM USA Mobile, you only pay a low annual fee, and the service is ready to use whenever you need it, even on short notice.

What do I get when I subscribe to TalkMore Multi SIM USA Mobile service?

You will receive a new TalkMore Multi SIM USA Mobile SIM card, which will not be active. You will need to activate the SIM card by logging into www.talk-more.in or by contacting customer service. Once the card has been activated, you may place it into any unlocked mobile phone and the service will be ready to go.

 

Receiving and placing calls with TalkMore Multi SIM USA Mobile

Should I give out my TalkMore Multi SIM USA Mobile number for people to call me?

This depends on your goal. If you are a business traveller who needs to stay reachable, you should forward your existing mobile or office number to your TalkMore Multi SIM USA Mobile number, and callers will be able to reach you as usual, without even knowing that you are currently traveling out of the country. However, if you are more concerned about limiting the cost of received calls, you could give out your TalkMore Multi SIM USA Mobile number only to your friends and family or anyone who may need to get in touch with you. The choice is yours.

 

Questions about orders and billing

How long will it take before I can use TalkMore Multi SIM USA Mobile from the time I place an order?

You can use TalkMore Multi SIM USA Mobile service as soon as you receive your TalkMore Multi SIM USA Mobile SIM card and activate it online or by contacting customer service, and place it into an approved phone that is not sim-locked.

What shall I do once I receive my TalkMore Multi SIM USA Mobile SIM card?

Please insert the card into the cellular phone you will be using abroad. Wait for your phone to connect to a network. Your phone should then display a network together with the word "TalkMore Multi SIM USA".

What is the billing increment used to charge my calls?

Due to the billing standards used on domestic and foreign cellular networks, all calls are being billed in 1 minute increments.

What is the rate to call the TalkMore Multi SIM USA Mobile customer service from a TalkMore Multi SIM USA Mobile phone?

Calls to the TalkMore Multi SIM USA Mobile customer service are billed at the same rate than incoming calls to the country you are calling from. You may always contact customer service by calling our USA customer service centre number from a local landline, at applicable rates, which may be a less expensive alternative.

What happens in the event my TalkMore Multi SIM USA Mobile card is lost or stolen?

As soon as possible, you should contact the TalkMore Multi SIM USA Mobile customer service during business hours. You are responsible for all charges incurred on your account until the compromised SIM card has been de-activated. Lost or stolen SIM cards will be replaced at your request for a charge of Rs. 750. International express delivery is available for Rs. 5000, to receive a replacement card at your travel destination within 2 to 3 days.

 

Questions about voicemail

How can I turn on and off my voicemail?

Voicemail on no-answer is enabled by default when you receive your TalkMore Multi SIM USA Mobile SIM card.

How can I listen to my voicemail messages?

You need to dial 605, or select "Voicemail" from the TalkMore Multi SIM USA menu in your TalkMore Multi SIM USA Mobile phone (this menu may be hidden in the "Applications" or "Office tools" menu, depending on your phone). Your phone will connect you to the voicemail system. You will not be prompted for your voicemail PIN code.

Will I receive a notification for each new voicemail message?

Our network will try to alert you via SMS (text message) each time a new voicemail is received. However, since we do not directly control the many cellular networks that you may use when traveling with TalkMore Multi SIM USA Mobile, it is sometimes possible that text messages do not get delivered by the local networks, or that you will receive 2 text messages for the same voicemail left in your mailbox.

How can I record my own greeting message for my voicemail box?

You can dial 605, or select "Voicemail" from the TalkMore Multi SIM USA menu in your TalkMore Multi SIM USA Mobile phone (this may be hidden in the "Applications" or "Office tools" menu, depending on your phone). Your phone will connect you to the voicemail system. Calls to the voicemail system from your handset are charged at the regular rate for incoming calls to the country you are calling from.

 

Questions about SMS (Text Messages)

What is the rate to receive an SMS (text message) via TalkMore Multi SIM USA Mobile?

Receiving an SMS on your TalkMore Multi SIM USA Mobile phone is always free of charge, no matter what country you are in. However please note that since we do not directly control the many cellular networks that you may use when traveling with TalkMore Multi SIM USA Mobile, it is sometimes possible that text messages do not get delivered by the local networks, or that you will receive a text message twice.

What is the rate to send an SMS (text message) from a TalkMore Multi SIM USA Mobile phone?

You can send text messages to any other mobile on any carrier in any country. Please click here to see applicable rates.

 

Questions about GPRS (Mobile Internet)

Will GPRS work in every country covered by TalkMore Multi SIM USA Mobile?

GPRS or Mobile Internet Service is offered on many networks, but not in every country covered by TalkMore Multi SIM USA Mobile. Please check our coverage information to see if GPRS coverage is offered in the country you will be visiting.

How fast is GPRS service?

The speed of data service depends on the technology deployed by each network. It can vary between 115 kbps on the oldest 2G networks, all the way up to 7.2 Mbps on the latest 4G HSPDA+ networks. The speed also varies depending on network strength and geographical location inside a country.

Will GPRS work with my Blackberry device?

Blackberry uses a proprietary method to connect to the Internet, and at this time we do not have an agreement with RIM in place. Your Blackberry device will not be able to connect to its Blackberry Enterprise Server and therefore, the standard email and browser application on your Blackberry will not function. You will only be able to browse the Internet through a third party browser like Opera Mini, and you will be able to read emails only if your email provider offers a web interface for email consultation.

Which APN do I need to configure in my device to use TalkMore Multi SIM USA Mobile Internet service?

The APN for the TalkMore Multi SIM USA Mobile Internet service is openroamer.com.

Authentication is not used, so you can disable authentication and do not need to enter a username or password.

 

What else do I need to know before leaving on a trip outside the USA?

We urge you to test your TalkMore Multi SIM USA Mobile service long before leaving on your trip, to avoid any last minute surprises and leave enough time to resolve possible problems or incompatibilities.

A test may consist of the following steps: place your TalkMore Multi SIM USA Mobile SIM card into the mobile that you intend to use during your trip. Power on the mobile, and make sure that TalkMore Multi SIM USA Mobile is displayed in the display. Wait for the phone to find network coverage. Call your TalkMore Multi SIM USA Mobile number. Then, try dialling your home number from your TalkMore Multi SIM USA Mobile, and make sure that the call goes through and that your home phone starts ringing.

Once the above has been verified, the only future possible problem may be that your mobile does not support the frequency band used by the networks in the country that you are traveling to. Please check our coverage information and the user's manual of your cellular phone. You may need to manually "switch bands" on your cellular phone to get coverage upon arrival in the foreign country. Please feel free to contact customer service for assistance.

Will the contacts that I see in my mobile now be available when I am using TalkMore – USA SIM?

It depends. In most cases, your contacts (names, phone numbers...) are stored on your India SIM card. This means that when you remove your American SIM card from your phone, and insert your TalkMore – USA SIM card, you will no longer have access to your contacts. In cases where contacts are stored in the phone itself, they will still be available even after you switch the SIM card.

We recommend that you test this before your trip, and find out if your contacts will be available after switching the SIM card. If not, make sure to add important contacts to your TalkMore Multi SIM USA Mobile SIM card before your departure.

If possible, store contacts in your phone instead of storing them in your SIM card, that way they will always be available no matter which SIM card is being used. This is a setting available in many phones. Please consult your user's manual for more information.

 

Compatible Phones

Which Handset should I use?

Our International SIM Cards will work with any Tri-band or Quad-band GSM cell phone, please ensure that your cell phone meets the following criteria:

  • GSM Tri-band (GSM 900/1800/1900) or Quad-band (GSM 850/900/1800/1900)
  • It is an unlocked GSM cell phone, TalkMore Multi SIM USA Mobile service offers a GSM compatible SIM Card, that customers place in their unlocked phone.

Network bands when traveling outside the USA
Mobile networks outside the United States use various network bands. Not all bands are supported by all phones, and many phones sold in the United States don't support foreign network bands at all. It is very important that you compare the network bands supported by your phone with the network bands available in the country you are traveling to.

Auto-Callback Support
In most foreign countries, TalkMore Multi SIM USA Mobile SIM cards achieve additional savings through the use of the auto-callback calling method. Here is a list of phones that were tested with the TalkMore Multi SIM USA Mobile SIM card. In each case, we indicate whether the auto-callback method is supported out of the box.

If your phone does not support the auto-callback calling method, you can still place inexpensive calls from most foreign countries using the following instructions to dial outbound calls from your phone. Note that the auto-callback method is not used within the USA.

Customer Service

Our kind customer service representatives are available for questions regarding rates, availability of service, technical issues, billing questions, special requests and any other question or concern you may have about TalkMore Multi SIM USA Mobile.

How do I contact the TalkMore Multi SIM USA Mobile customer service from my TalkMore Multi SIM USA Mobile phone?

E-mail: info@talk-more.in
Dial 747 from your TalkMore Multi SIM USA
Call: +91-79-32455091 / +91-79-32455092
Call UK: +44 203 630 0330
Call USA: +1 302 231 6420

Contact Us +91-79-32455091
+91-79-32455092
+44 2036300330
+ 1  3022316420
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